Fest Anorix

Privacy Policy

Welcome to Fest Anorix's Privacy Policy. This policy explains how Fest Anorix collects, uses, and protects personal data when you interact with our website or inquire about our offline casino event services. We are committed to transparency and compliance with UK GDPR.

Fest Anorix is a UK-based premium event agency specialising in offline casino events, poker nights, and card lounges. We operate strictly offline; no online gambling, betting, or financial transactions occur. This policy applies to visitors to festanorix.com and individuals who contact us for event inquiries.

Last Updated 9 September 2026

Data We Collect

Information You Provide Directly

When you contact us via email, phone, or inquiry forms, we collect the information you choose to share, such as your name, email address, phone number, and event details.

  • Name and contact details for communication purposes.
  • Event date, venue, and preferences to tailor our services.
  • Any additional information you voluntarily provide in messages.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical data such as IP address, browser type, and pages visited, through cookies and similar technologies. This data helps us understand website usage and improve user experience. We do not collect any financial information or conduct online transactions. For more details, please see our Cookie Policy.

Sensitive Data

We do not intentionally collect sensitive personal data (such as health information or financial details) unless you voluntarily provide it for event accessibility needs, and we will only use it with your explicit consent. If you share accessibility requirements, we treat this information with strict confidentiality. We never request payment details or banking information.

How We Use Your Data

To Respond to Inquiries and Provide Services

We use your contact details to respond to your event inquiries, provide quotes, and deliver our offline casino event services. This includes coordinating event logistics and communicating updates.

Legal basis

Performance of a contract or steps prior to entering a contract.

To Improve Our Website and Services

We analyse website usage data to enhance user experience, optimise content, and understand visitor preferences. We use aggregated, anonymised data wherever possible.

Legal basis

Legitimate interests, balanced against your rights.

To Comply with Legal Obligations

We may process your data to comply with applicable laws, regulations, or legal requests. This includes record-keeping for tax and business purposes.

Legal basis

Legal obligation.

Marketing Communications (With Consent)

If you opt in, we may send you information about our services, special offers, or event ideas. You can withdraw consent at any time. We never send unsolicited marketing emails.

Legal basis

Consent.

Data Sharing and Disclosure

Service Providers

We may share your data with trusted third-party service providers who assist us in operating our website, managing communications, or delivering event services (e.g., email platforms, CRM tools). These providers are contractually obligated to protect your data and use it only for specified purposes. We do not sell your personal data to any third parties.

Legal Requirements

We may disclose your data if required by law, court order, or governmental authority. This includes responding to lawful requests from public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction, with appropriate safeguards. You will be notified of any such change and your rights will remain protected.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

  • Inquiry data is typically kept for up to 24 months after last contact, unless a contract is formed.
  • Financial and legal records may be kept for up to 6 years as required by UK tax law.
  • After the retention period, data is securely deleted or anonymised.

Your Rights Under UK GDPR

Right to Access

You have the right to request a copy of the personal data we hold about you. We will respond within one month of receiving your request.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data. We will make corrections promptly upon verification.

Right to Erasure

You may request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes collected. This right is not absolute and may be limited by legal obligations.

Right to Restrict Processing

You can ask us to limit how we use your data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You can object to processing based on legitimate interests, including for direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

  • Use of encrypted connections (HTTPS) for data transmission.
  • Restricted access to personal data on a need-to-know basis.
  • Regular review of security practices and staff training.
  • No storage of financial information, as all transactions are offline.

International Data Transfers

We primarily store and process data within the UK. In some cases, our service providers may process data in other countries, but we ensure appropriate safeguards are in place, such as Standard Contractual Clauses. We only transfer data where necessary and with adequate protection. You can request more information about specific safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Material changes may be communicated via email if we have your contact information.

Contact Us

Privacy Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the details below.

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). ICO website: https://ico.org.uk. We encourage you to contact us first so we can resolve any concerns.